Returns and Refund Policy - Hollow Surf Shop

Returns and Refund Policy

Returns and Refunds Policy

We accept all returns within 14 days from when the order is sent.

We will offer refunds for or will replace any items purchased that...

  1. Are faulty or damaged at time of purchase
  2. Do not match the specification advertised for them
  3. Do not fit
We will not pay for return postage sorry.
 

We offer store credits for returned items that you have changed your mind on, please return by post (your cost). 

We will not refund purchases or replace items where the items are damaged, used or worn.

 Please ensure all returns are in a new condition and are fit for re sale with all packaging and retail swing tags in place and undamaged.